Security incident reporting
Transparent disclosure of security events affecting the Aaim platform. Incident classification, response commitments, and communication timelines documented for institutional partners.
All Systems Operational
All platform services are operating normally. No active incidents.
Real-time service status available to connected institutional customers. Contact support@aaim.com for current status inquiries.
Security incident history
Chronological record of security incidents affecting the Aaim platform. Each entry includes severity classification, current status, and resolution details.
No security incidents reported
Aaim maintains continuous monitoring and will publish any security incidents transparently on this page. Institutional partners receive direct notification through established communication channels.
Incident classification and response
Security events are classified by severity based on data impact, service disruption, and scope of affected systems. Response timelines are measured from incident confirmation, not initial detection.
Communication Commitment
Affected institutional partners are notified within 24 hours of incident confirmation through pre-established communication channels.
Breach Notification
72-hour notification aligned with GDPR standards. State-specific notification requirements are honored based on affected individuals' jurisdictions.
Post-Incident Analysis
Root cause analysis published within 30 days of incident resolution. Remediation actions tracked to completion and verified through subsequent testing.
Incident Classification
| Severity | Response |
|---|---|
Critical Active data breach, complete service outage, or active exploitation of vulnerability affecting customer data. | 1 hour |
High Significant vulnerability discovered, partial service degradation, or unauthorized access attempt detected. | 4 hours |
Medium Non-critical vulnerability, minor service impact, or anomalous activity requiring investigation. | 24 hours |
Low Informational security event, minor configuration issue, or routine finding from security scanning. | 72 hours |
Report a security concern
If you have identified a security vulnerability or concern related to the Aaim platform, please report it through our responsible disclosure process.